IT Services
Cloud Services
Cloud services offer many ways for business team members to interact with the technology they need. The cloud is an internet-connected platform that can store and access information and programs. Since the cloud stores the data instead of keeping it on a computer, team members can access and use it both at home and in the office. Some cloud services can even run operating systems remotely, allowing team members to use internal business programs from a distance without needing to install them on their computers
Backup Solutions
Backup solutions protect against data loss by storing copies of information on external hardware or online platforms, such as a cloud service. Information backup services can help safeguard your company’s data in case of issues like power outages or system failures. Various types of backup services are available, including file backup, server backup, and even desktop backup. Companies can schedule automatic backups to save the latest versions of their files, ensuring data security.
Voice over Internet Protocol (VoIP)
Voice over Internet Protocol is a communication tool for businesses. VoIP allows team members to make calls and send messages through their internet connections instead of using a phone line. This helps with long-distance internal communication for businesses with offices in different locations. Most VoIP services require paid subscriptions, which companies can use alongside traditional phone services or as an alternative.
Software Development
IT services often include software development processes to create custom applications that meet specific business needs. For example, a startup might rely on its IT team to develop a software application for organizing and maintaining records of venture capitalists. In such cases, the IT department can provide the services necessary to develop custom software and ensure the program’s viability through ongoing testing, development, and maintenance.
Hardware Installation and Maintenance
Many business IT services also include the installation, maintenance, and repair of hardware. For example, a corporate IT department typically handles the installation of computers, hard drives, printers, modems, and routers that the company needs to operate. IT teams also evaluate a business’s processes to determine the types of hardware that meet their needs.
Troubleshooting and Technical Support
IT services in many organizations also include technical support and troubleshooting for software applications, programs, and online tools. Teams providing these services typically guide users through resolving technical errors or recommend next steps, such as sending the device for repair. With a dedicated technical support service, your organization can receive the assistance it needs when staff members have questions or challenges using company software.
Network Security
Network security services help protect a company’s network from unauthorized access. IT services can create and issue access authorizations to those who need them. They also provide many other services to secure your network, including: • Firewall construction • Antivirus software installation • Virtual private network (VPN) installation • Regular network reviews • Active Directory management